Praxedo, your Field Service Management software
Field service management is a demanding and complex process, fraught with detail. It requires rigorous planning, implementation and follow-up. With the help of specific management software, however, companies can improve the quality of their operations and customer satisfaction, while boosting their overall efficiency.
Who are Praxedo?
Originally based in France, Praxedo is the leading provider of service management solutions. The company helps companies to optimize the work of their field teams, while facilitating their day-to-day operations. It contributes to making them better recognized for their skills, more connected and more agile.
As a specialist in Field Service Management (FSM) software, Praxedo offers dedicated, customizable solutions. They guarantee optimized results at different levels (organization, responsiveness, productivity, service quality).
An experienced company that puts mobility first
In existence since 2005, Praxedo has 18 years' experience in serving its customers. This time has been, and continues to be, devoted to investing in Internet and mobile technologies to simplify the day-to-day work of field teams.
The company integrates mobile technologies at the heart of field collaboration. This is a considerable source of innovation. Praxedo makes substantial investments in R&D (50% of its workforce) to ensure greater efficiency and performance for its users.
A Field Service solution in SaaS mode
Praxedo's Field Service solution, operating in SaaS mode, has so far won over 1,500 client companies of all sizes (from large accounts to SMEs) across over 50 different sectors of activity (their common denominator being the presence of mobile technicians). With almost 50,000 daily users, this dedicated software helps them organize their field operations. It helps them optimize resources and boost productivity.
These loyal users also leverage it to streamline their business operations and facilitate information exchange between office-based staff and technicians in the field.
A company with international reach
Praxedo has an international presence. Its local teams are spread across many countries (Paris/France, Chicago/USA, Montreal/Canada, London/UK, Munich/Germany, Madrid/Spain).
This global implementation aims to enhance the company's local proximity to its customers. It now positions it as the global leader in SaaS-based intervention management solutions. Over the past 5 years, Praxedo has experienced strong growth, averaging 30% per year.
A complete business solution international reach
Praxedo offers its customers a range of software tools to manage all their teams' operations from A to Z. You benefit from functional Field Service software enabling you to develop the performance of your staff while ensuring the satisfaction of all your customers.
AT THE OFFICE
- A software solution with features designed to optimize your operations management
- A web application that adapts to your business (business process settings) management
- A web application for your organization (organization definition) customization
- Planning optimization (several planning modes, automatic proposal of an optimized schedule)
- Performance supervision (monitoring technician performance)
IN THE FIELDS
- An application with functionalities tailored to the mobility of your technicians
- Connected technicians (offline access and real-time synchronization)
- Autonomous technicians (automatic diary updates) customization
- Sharing information in the field (access to document databases and job history)
- Dematerialized service reports (immediate transmission of service reports)
FOR CUSTOMERS
- Tools to satisfy all your customers at all times
- Customer portal
- Automated follow-up alerts (automatic notifications of operation progress)
- Improved customer experience (real-time tracking of interventions)
An advantageous offer for your company
Praxedo's solution meets the challenges of service management
Improving service quality, Developing business, Building customer loyalty, Securing cash flow, Enhancing employee performance
Tailored to your business sector
Praxedo equips businesses across over 50 different sectors of activity
Service management solution
Perfectly compatible with your ERP/CRM software
Robust and secure
ISO 27001-certified technical solution, platform supervision 24 hours a day, 7 days a week
Solution designed by people for people
decision-makers, IT managers, supervisors, technicians
Works offline and on the move
the application remains accessible even without a network, allowing uninterrupted work
Entire team at your side
beforehand, during deployment and during use
Business model for every use
multiple offers tailored to your needs and usage
APIs and Web Services
Connect your Praxedo Field Service application to your ERP system
Praxedo combines perfectly with business management software such as Odoo and Cegid XRP Flex. You'll be able to optimize and accelerate your processes, while promoting the mobility of your field service teams. Your ERP will manage the flow of your organization's repository, items and equipment, before systematically synchronizing the data with your FSM software. As for the intervention flow, it will be managed in both directions. A validated purchase order or quotation will generate an appointment or intervention.
Captivea and Praxedo have joined forces to integrate the Praxedo Field Service solution with your Odoo or Cegid XRP Flex ERP. Specialized experts will advise and support you every step of the way. Benefit your sales, technical support, on-site intervention and other teams.
Which ERP can i connect to Praxedo
Odoo ERP
Odoo is an open-source Enterprise Resource Planning (ERP) software that offers a comprehensive suite of business applications. These applications cover a wide range of business needs, including accounting, inventory management, sales, manufacturing, human resources, and more.
Odoo GOLD PARTNER
- Worldwide ERP solution
- Based Cloud ERP Solution or On Premise ERP Solution
- Prices per users
- Adapted for small businesses and mid-market businesses
- +40 000 apps availables on Odoo Marketplace
Cegid XRP Flex
CEGID XRP Flex is an advanced ERP solution, specifically designed to provide flexibility and performance to modern businesses. Built on the robust and cloud-native platform of Acumatica ERP, CEGID XRP Flex adds a French and European legal layer to the operations carried out within this ERP.
Cegid Partner
- European ERP solution
- Based Cloud ERP Solution
- Prices per ressources
- Adapted for Mid-Market Businesses
- +30 apps availables on Cegid Marketplace