SugarCRM Support

Captivea provides SugarCRM Support

Captivea is an official SugarCRM Partner for 10 years and we provide SugarCRM support.

SugarCRM Support by a SugarCRM Partner

Our relations with the SugarCRM editor allow us stay informed on the latest news in order to advise and serve our customers

SugarCRM Support by a SugarCRM Certified Team

All project managers and developers have SugarCRM certifications : a guarantee of good development practices on SugarCRM software.

SugarCRM Support by a SugarCRM Partner

SugarCRM Support for your company

Our experience and technical expertise allow us to meet all needs and requests.               

We supported 150 small and medium-sized companies and large accounts in the implementation of their SugarCRM project.

Our clients, who include EasyBourse, WiiSmile and Asendia,are drawn to our technical and business expertise, our project methodology, and the quality of the human relations we build together.

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SugarCRM Support

Agile deployment

Agile implementation is a strong point of our CRM methodology.

We implement CRM in stages instead of doing it all at once.

The objective ? To  avoid "tunnel effect" and the need for multiple validations to be provided at the end of the project.

Each CRM functionality can therefore be the subject of a revenue statement. Thanks to this agile process, you gain transparency and you know exactly where the project stands.

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SugarCRM Training

The success of a SugarCRM project also depends on the fact that everyone must know the software at the outset.

We train our clients in the CRM solution before Sugar deployment, to facilitate communication between the project manager and the Captivea expert. This also speeds up the test phases and saves time during the final recipe phase.

All users are then trained according to their user profile in the company.

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SugarCRM Support

For us, coaching and communication are one of the key success factors for your CRM project.

We are there for you on the day the project is launched in your company.

In addition to technical support, during the 3 months following the launch, you will receive specific support from your Captivea project manager.

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