Captivea USA Blog

Up until a few years ago, there was no such thing as a Customer Success Manager. But now they are becoming more prevalent and for a good reason: the companies of today now understand that it is no longer only products and markets that are at the core of a good business strategy, but also customers and their needs. Company longevity includes building customer loyalty and creating a strong relationship with them and this is where a Customer Success Manager comes into play. In this blog, we will talk about what a Customer Success Manager is and how they work.

Here at Captivea we understand how important successful software deployment is for your company. Failure to properly carry out any one stage of deployment can have costly consequences down the road. Whether it’s a new deployment, redesign, or upgrade we have opted to handle our Odoo projects in a three-phased agile method that prioritizes what your company needs the most to avoid common software deployment pitfalls. In this blog post, we will cover each of these phases which include; project definition workshops, a sprint structured Implementation and deployment and production start-up supported with patches for a quick return on investment.

On your path to becoming a part of the millions who have deployed Odoo in their company, you may come across this question. Who do I call? You can go with your existing IT service provider. You already have an established relationship with them and know exactly how they work, so why not? Or you can opt for an Odoo partner. No, you don't know them yet, you'd have to rebuild a relationship with yet another service provider. And best of all, they specialize in odor. Which one should you go with? Find out in this article.

What separates Odoo from other ERPs? It built-in agility and it's widespread coverage. Odoo has numerous applications and or modules that allow you to take your various business activities, even those that are highly specific, manage them, and take them to a new level of performance. But it can be difficult to know all that the Odoo ERP can do for your organization without a broad understanding of the Odoo ecosystem. In this post, we will share some advice you can follow to get the most out of Odoo and optimize it for boosted productivity.

The Odoo open-source ERP has seen some pretty impressive updates but never like this. In Odoo version 13.2 there are a number of technical, visual and practical updates that make this version the most elaborate version to date. To name a few, the following modules; accounting, inventory, manufacturing and web creation, have all been updated. Read the entire blog to get all the info you need on the latest Odoo 13.2 update.

The Odoo open-source ERP is like a marketing dream come true. Imagine a software that helped you acquire leads, send them through a predefined journey and convert them into customers all within one software. With automated marketing capabilities, the Odoo marketing rivals other softwares like HubSpot and Marketo. The advantage of Odoo is its interconnectivity with the rest of the Odoo application suite. Odoo offers the most complete solution capable of fulfilling multiple business needs. To learn more, read the entire blog.

Is a standalone CRM enough? Are you lacking the visibility you desire for your company operations? In this blog post, we discuss Odoo's built-in customer relationship management (CRM) module and how can be used for enhanced visibility of your customers and company. It is often asserted that ERP and CRM systems have little to no interconnectivity, but with Odoo, the contrary is true. With a built-in CRM, information flows freely and efficiently throughout the rest of the ERP's app suite. The Odoo CRM module can easily be connected to other operations such as sales and accounting. This connectivity ultimately allows for greater work speed and efficiency in the workspace.

Can Odoo Employees, Odoo's human resources module, become the HR's department new favorite tool? In this blog, we take a look at Odoo's human resources module. Centralized, powerful and user-friendly, Odoo Employees helps optimize time, activity and data management by enabling maximum visibility of all department/employee activities. Odoo also offers several tools that help organize the employees of an organization as well. This may sound just like any other HRIS software to some. So, the question then arises, why choose an Odoo module Instead of a dedicated HR Software? Read the entire blog to find out!

A good flow of information throughout a factory's workshops is a real driver of industrial performance. Odoo knew how important data flow was for industrial production companies and it shows in their Odoo PLM (Product Lifecycle Management) module. The module, designed to be a true control tower of your production, was built with your operational excellence in mind, and with proper implementation/ integration, it can greatly boost the efficiency of your operations. In this blog, we will discuss the features of this module and how they can bring value to your company by increasing your reactivity, improving your quality control levels and ensuring corrective and preventive maintenance. We will also cover how easy these features are to use thanks to Odoo's friendly and ergonomic interface.

In the ERP world, there is a handful of software and even more integrators, but they are not all created equally. There are your everyday integrators, which we will compare to humans for the sake of this metaphor and there are integrators that out of this world in terms of the level of service and expertise they provide. We will call them superheroes! But even among heroes, there are tiers and still factors to be considered when choosing yours. DO they have the right tools? the right knowledge? do they have a reputable track record? In this blog, we will discuss this and more!

Captivea, Odoo Gold Partner, will be attending the Odoo Roadshow in Austin, Texas on March 3rd, 2020 and speaking during the shows' Partner Panel. The Odoo Roadshow is the best place to meet Odoo experts and local partners to discuss Odoo implementation, methodology and perspectives. Past events have hosted over 1000+ attendees. During this event, Odoo and partners will be discussing Odoo's subscription module, Odoo's response to the increased interest in the subscription-based business model. Odoo has created quick and simple automated features to handle recurring sales and subscriptions and allow businesses to concentrate on their services and customer relationships. Read more to find out how to register for free.

If you're looking for an ERP and haven't quite found the quality that you are looking for, Captivea may have the solution for you. The Odoo open-source ERP does everything you'd expect from an ERP and more. It goes beyond your average ERP and has a module to cover every business need including human resource management, CRM, point of sale systems, web creation, helpdesk, e-commerce and more. The best part is that all of these apps are centralized and interconnected in the Odoo! Read the entire blog to learn more about all the advantages of the Odoo ERP.

Captivea, Odoo Gold Partner, will be attending the Odoo Roadshow in New York on February 20, 2020, and speaking during the shows' Partner Panel. The Odoo Roadshow is the best place to meet Odoo experts and local partners to discuss Odoo implementation, methodology and perspectives. Past events have hosted over 1000+ attendees. During this event, Odoo and partners will be discussing how Odoo can be used to meet the needs of businesses offering financial services. Especially how it can be used to maximize efficiency and cut down on repetitive, time-consuming tasks.

ERP software, short for enterprise resource planning software, was built to be multifaceted, multi-functional and capable of providing a broad view of your organization. And it would make sense for such software to be the main hub for all your businesses' data. After all, it does cover the entire organization. However, it has recently been the case that big CRMs are taking the place of ERPs when it comes to data management. Industry CRM leaders are starting to broaden their services to meet business demands for a more complete solution. But do we think CRMs will soon overrun ERP software? Read the entire post to figure out who should run the data in your organization.

ERP and CRM. Often times the compatibility between these two types of software is questioned and put against one another for the right to be the tool to run your business. But what if we talked about connecting these two softwares instead. It's likely that those who debate between CRM and ERP, don't know the benefit of bridging the two. There are many advantages to this, such as better data quality and improved visibility of your operations. By the end of this post, you will have five good reasons to connect your CRM and ERP.

Without an effective strategy, it can be difficult to grow your business, and behind every great sales strategy is a powerful system. These days the word system is just about synonymous with software and here at Captivea, we recommend the Odoo software when it comes to managing your sales activities. Not only is it a very powerful tool but it is also very intuitive and makes any sales job much easier. Along with its centralized sales data (all accessible withing one centralized ERP), and built-in CRM Odoo has all that it takes to improve company profitability. In this blog we cover in detail the Odoo advantage for sales management.

In this special edition of the Odoo Roadshow, Captivea will be in Denver as Odoo presents its newest software update, Odoo V13! Here Odoo will be introducing the Odoo software to those who do not already use it and demonstrating the new updates to current users. The Odoo Roadshow is the best place to meet Odoo experts and local partners to discuss Odoo implementation, methodology and perspectives. Past events have hosted over 1000+ attendees. At the end and during the presentation attendees can ask and receive answers to all their questions about the Odoo software.

As great as they may be, organizing company events can be quite time-consuming. You have to promote it, manage event participants and follow-up on event ticket purchases, etc. We have tested for you a complete and easy-to-use event management software, which also allows you to know the ROI of each event. The Odoo Events Module! This Odoo roadshow will cover the module and demonstrate how your company can take advantage of it. The Odoo Roadshow is the best place to meet Odoo experts and local partners to discuss Odoo implementation, methodology and perspectives. Past events have hosted over 1000+ attendees. At the end and during the presentation attendees can ask and receive answers to all their questions about the Odoo software.

Version 13 of the Odoo software is on its way! Every year, Odoo organizes several roadshows around the world to present its software. Free to attend the Odoo roadshow is a great opportunity to learn about the latest software updates and usage. This event will be held on January 16, 2020, in San Diego, and Captivea will be there as a sponsor partner of the event. At this Roadshow, Odoo will be presenting Odoo version 13. Odoo is an ERP software that helps manage your business. It is quick to deploy and easily modified to fit a wide range of business needs.

If you are here, it's probably because you are looking for an ERP software for your business. Because there are so many different ERP softwares available, you want to make a good decision. But how? Here at Captivea our clients favor heavily customizable ERPs that allow for modular growth and scalability. After looking at all of the main ERPs on the market we find Odoo to be the most complete solution. Odoo offers endless customizable features and has different modules to cover a wide range of business needs. In this blog post, we will cover these main features to explain why Odoo is the best ERP choice.