Captivea USA Blog
CRM - ERP - GPDR
Zendesk integration: how to choose the best partner?
No doubt about it, it is Zendesk that you want to professionalize your after-sales service. However, you have neither the time nor the skills to in...
— 102 views
7 reasons to choose Zendesk software
The interest of a helpdesk software for your customer service is well established (see our post on the subject " Why equip yourself with a customer ...
— 118 views
Why set up a customer service software for your company?
A corporation's customer service is at the heart of its organization. Indeed, with a good after-sales service, your customers will be much better ab...
— 120 views
Problems with Customer Service: The 10 signs that show it
As a *customer service manager*, you know how much your teams can be solicited and overwhelmed by incoming requests. And precisely for some time now...
— 78 views
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